• Processing & Dispatch:

  • Orders are typically processed within 1–3 business days.
  • Orders are not dispatched on weekends or public holidays.
  • Items are shipped from our facility in Bundall, Queensland 4217, Australia.
  • If an item is unexpectedly out of stock or delayed, we will contact you to offer a change, cancellation, or an updated shipping time.

  • Shipping Within Australia:

  • We mainly use Australia Post.
  • Shipping options and prices are displayed at checkout.

  • Delivery Timeframes:

Estimated delivery times after dispatch:

  • Standard Shipping: 3–10 business days
  • Express Shipping: 1–3 business days
  • Delivery times may vary depending on your location, carrier delays, weather events, or peak seasons.
  • If you have not received your order within 7 working days of dispatch, please contact us.

  • International Shipping:

  • We ship worldwide from Australia.
  • We offer a Flat Rate fee of $25 for:
  • International Standard
    • 5–10 business days
    • Includes tracking

  • Assurance & Communication:

  • We maintain stock of all our items. If something is unexpectedly unavailable, we’ll let you know right away with options (reschedule, cancel, or choose a different product).

  • Tracking

    All Australian and International shipments include tracking. Customers can follow their parcel via the Australia Post tracking link provided in your dispatch email.

  • Contact for Shipping Inquiries:

If you have any questions about your shipping, delivery times, or want a quote for non-standard shipping: